Privacy Policy / गोपनीयता नीति
Last updated: 5 October 2026 · App: Mohalla Seva (com.jaysewatraders.mohallaseva) · Website: vishalbgt.com
Mohalla Seva is operated by Jay Sewa Traders, Ward Number 03, Near Power House, Bijatola, Paraswada, Balaghat, Madhya Pradesh 481556, India ("we"). This policy explains what information the Mohalla Seva app and website collect and how it is used.
1. Who needs an account
Customers can search and contact service providers without creating an account. Only service providers (karigar, tutors etc.) who want to be listed sign in with their mobile number.
2. Information we collect
- Mobile number – used to sign in through a one-time password (OTP) sent by Google Firebase Authentication.
- Profile details entered by the provider – name / shop name, work category and skills, WhatsApp number, experience, area, city, state, pincode, charges, working hours and a short description.
- Technical data – Google Firebase may process device and app information needed for security and abuse prevention (for example app verification / reCAPTCHA / Play Integrity).
We do not collect location, contacts, photos, payment details or advertising IDs, and we do not show ads.
3. How information is used and shown
- A provider's profile (name, work, area, city, pincode, experience, charges, timing, description and phone/WhatsApp number) is shown publicly in the app and website only after the provider gives consent and an admin approves it, so that customers can call or WhatsApp them directly.
- The mobile number is used for login and is shown on the public profile as the contact number.
- We do not sell or rent personal information to anyone.
4. Service providers we use
Data is stored and processed by Google Firebase (Authentication and Cloud Firestore, Google LLC) on servers in India (asia-south1). Calls and WhatsApp messages happen in your phone's dialer / WhatsApp app and are not recorded by us.
5. Security
Data is sent over encrypted connections to Firebase. Database rules allow a provider to change only their own profile; changes are reviewed by an admin before they are shown again.
6. Your choices and deleting your data
Providers can edit their profile any time from the app or website. To delete your account and all profile data, follow the steps on vishalbgt.com/delete-account.html. We delete the profile and login record within 7 days of a verified request.
7. Children
The service is not meant for children under 18; providers must be 18 or older.
8. Contact
Jay Sewa Traders, Paraswada, Balaghat (M.P.) 481556 · Email: vishaluikey74@gmail.com
हिंदी सारांश
ग्राहकों को खोजने और कॉल करने के लिए कोई अकाउंट नहीं चाहिए। सिर्फ़ कारीगर मोबाइल नंबर (OTP) से लॉगिन करते हैं। कारीगर की भरी हुई जानकारी (नाम, काम, मोहल्ला, शहर, पिनकोड, फ़ोन/WhatsApp) उनकी सहमति और admin जाँच के बाद ही ग्राहकों को दिखती है। हम आपकी जानकारी किसी को बेचते नहीं हैं। डेटा Google Firebase (भारत सर्वर) पर सुरक्षित रहता है। अकाउंट हटाने के लिए यहाँ देखें।